Reference

The Rules Behind Your tk791 Account

These terms cover how you fund your account through bKash, Nagad, Rocket, how we verify a withdrawal, and what happens if your account is closed.

Account termsPayment rulesWithdrawal checksRegion eligibility
tk791 The Rules Behind Your tk791 Account
DATA & SECURITY

How We Handle Your Account Data

Your account record — mobile number, wallet references, game history — sits behind the same login you use every day, and we don't share it beyond what's needed to process a bKash, Nagad, or Rocket transaction or verify a withdrawal. We keep transaction logs for as long as your account stays active so a dispute can be checked against the original record, and cookies on the site mainly keep your session and language choice steady between visits. If you want a copy of your data or want a closed account's records checked, write to us through the account help channel below.

Login & OTP Checks

Every login and password reset goes through an OTP sent to your registered mobile number, so a changed device or a new browser triggers a fresh verification step before your wallet balance is shown.

Cookie Use

We use cookies to keep your session open and remember your display settings between visits; we don't use them to alter odds or game outcomes, and you can clear them from your browser anytime.

Data Retention

We retain your transaction and account activity records for as long as your account is active, plus a short follow-up window after closure, mainly to resolve disputed bKash, Nagad, or Rocket transfers.

Request Changes

To correct a mobile number, request your data, or ask about a specific clause in these terms, raise it through account help with your registered details so we can match it to your account record.

TERMS HELP DESK

Where To Ask About These Terms

Questions about a specific clause almost always come down to one transaction, so we point you toward the channel that can pull up your account history while you're talking to someone. Each contact path below can check your bKash, Nagad, or Rocket reference number against these terms and tell you exactly which clause applies, whether it's a delayed withdrawal, a wallet mismatch, or a closed account request you filed earlier.

Live Chat Open live chat from your account dashboard and quote your bKash, Nagad, or Rocket reference number; the agent pulls the matching clause from these terms while you wait instead of sending a generic reply.
Email Support Write in with your registered mobile number and transaction ID if your question involves a wallet dispute or an account closure clause; we reply against the same terms version active when you transacted.
Account Help Ticket Raise a ticket from your profile page when you need a written answer on a specific term, such as verification steps for a Rocket withdrawal or how a dormant account clause affects your balance.

Common Questions About These Terms

These are the questions we hear most often about how our terms work day to day — not abstract legal wording, but the practical points that come up when a bKash deposit, a Nagad withdrawal, or a closed account is on the table. If your question isn't covered here, our account help channel can walk through the exact clause with you.

One set of terms covers your account no matter which wallet you use, so a bKash deposit and a Rocket withdrawal both fall under the same clauses on verification, refunds, and account standing.

Continuing to use your account after we publish an update counts as accepting the new wording, so we recommend a quick read whenever you notice a change on this page after a gap.

Access and how these terms apply can differ by area since online gaming rules vary; whether the service is available to you depends on your local law and eligible region.

Reach the account help channel with your registered mobile number and a short description of the clause; support checks it against your transaction log and the terms version active at the time.

Yes, if these terms are broken or a wallet transaction can't be verified against your bKash, Nagad, or Rocket records, we can restrict or close the account, always with a documented reason.

A refund request is checked against both these terms and the record your wallet provider keeps; we match your bKash or Nagad reference number before adjusting anything on your account balance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.